Terms & Conditions 

This website is operated by Patches 'n' Pins 
 
We operate throughout the world from the United Kingdom 
 
Your personal data will be used to provide the information, goods and services offered through our website for billing and order fulfillment purposes. 
 
We will not disclose your personal data unless we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s. 
 
SHIPPING : Please note if the customer requests that the order ship to an alternate address from their approved PayPal one we will not be held liable if the order gets lost or doesnt arrive for any other reason. We do all we can to help our customers by shipping to where they request but this is ultimately at their own risk. 
 

Product information 

All product information is stated within this website. If you need any clarification please Email us at info@pacthesnpins.com 
 

Right to cancel 

You have the right to cancel your purchase within seven working days, beginning on the day after you receive the goods. 
 
If you are in possession of the goods you must send the goods back to us, unused and in their original packaging, to our contact address at your own cost. 
 
Any refunds will be actioned once items have been received by us and will be for the item only and not and postage or packaging if the item is just no longer required. 
 
We reserve the right to make a charge, not exceeding our direct costs, in recovering the goods if you do not return the goods or return them at our expense. 
 
Once you have notified us that you wish to cancel any sum paid will be refunded to you as soon as possible and in any event within 30 days of your cancellation. 
 
Our returns address is 4 Preston Close Ampthill Beds MK45 2QH 
 
These terms are governed by English law. 
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